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We have a variety of ways for you to reach us.

Email

Your feedback is always important to us. We look forward to receiving your comments, suggestions and questions. You can expect a response from one of our representatives within 48-hours.

Contact form

Call us
You can reach our Customer Support team via phone daily from 7:00am to midnight PT.
1-866-815-0222

Holiday hours:
Christmas Eve (Dec.24) - 7:00am to 8:00pm PT
Christmas Day (Dec. 25) - Closed
Boxing Day (Dec. 26) - 7:00am to 8:00pm PT
New Year's Eve (Dec. 31) - 7:00am - 8:00pm PT
New Year's Day (Jan. 1) - Closed

How to enter the Tech the Halls contest

Scratch and reveal the 11-character code from the bottom of your participating holiday Scratch & Win ticket. Sign up, log in and enter your codes.

Earn 1 contest entry for every $1 worth of tickets entered, and 1 spin entry for every $5 worth of tickets entered. For example, a $1 ticket gives you 1 entry; a $5 ticket gives you 5 entries and 1 spin entry; and so on.

Assign your contest entries to the prize draw(s) of your choice. Winners can collect either the prize or its cash value (excluding gift cards).

Choose a prize and select the number of entries you’d like to add and then click the 'add' button.

Earn 1 spin entry for every $5 worth of tickets entered. Play the Spin & Win game for a chance to instantly win a $50 Mastercard® gift card or up to 5 additional contest entries.

Out of spins?
You can also choose to trade 3 unassigned contest entries for 1 spin entry.
(Up to a maximum of 3 times a day.) Remember, this spin may result in more entries or an Instant Prize, but note it could also result in fewer entries.
Step 4: Having fun? Jolly good!

Tickets and eligibility

No purchase necessary! Three (3) bonus contest codes on Facebook will be released throughout the contest period. "Like" our Facebook page: www.facebook.com/lottobc and check regularly for updates to find out when the codes will be released. An optional survey will be released on December 10th, which will provide players contest codes for even more chances to win!
The contest ends on January 18, 2019 at 23:59:59 PT.
While we recommend you keep the tickets entered, it is not mandatory to have the ticket with the winning contest code in your possession when claiming the prize.

Prizes

Yes! Players can win more than one prize; however, you cannot win more than one of the same prize – with the exception of the Instant Win prizes. Instant Win prizes can be won multiple times through the Spin & Win game.
The contest closes on January 18, 2019. Draws for each of the 71 prizes will take place January 22, 2019, or reasonably close thereto.

Selected entrants will be contacted after January 22, 2019, following the contest draw. BCLC will attempt to notify each entrant by telephone or email. See the contest conditions for details.
Once you’ve signed up, you get a chance to win an Instant Win prize every time you play the Spin & Win game. Entering $5 worth of tickets earns you one (1) bonus spin on the Spin & Win game. You can also trade 3 entries for an extra spin (up to 3 times per day).
Yes, you can win more than one (1) Instant Win prize.
Once you’ve spun in the Spin & Win game and you win an Instant Win, your confirmation screen will tell you if you have won an Instant Win prize. You will also receive an email confirmation of your Instant Win.
It will take 6-8 weeks for validating, processing and shipping to complete. Thanks for your patience!
You must follow the instructions to claim the Instant Prize upon receiving the notification within 72 hours. Please visit your Profile page by clicking on your name in the top right corner. Ensure your mailing address (including suite number wherever applicable) is up to date so we know where to mail your prize.

Sign up, log in and account

If you clicked on "remember me" last year when you signed up, just log in again using the same email address and password and you’re good to go. If not, please sign up again.
Yes, this contest is administered separately and you must register again.
If you receive this message, and you have not already signed up for Tech the Halls, it is possible that someone else in your household has signed up using the same email address.

An email address cannot be used by more than one person. If you believe this message is incorrect, contact us for assistance.
You may have entered your email address or password incorrectly. Check that you haven’t made any typos and that caps lock is off. Also make sure you haven’t entered any spaces.
If you've already signed up for this contest and have forgotten your email address and/or password, go to the forgot login page.
If you have forgotten the answers to your security questions, please contact us for assistance.
If you have forgotten or no longer have access to the email you signed up with, contact us for assistance.
Log in and then click on your name in the top right corner. This will open your profile, which you can then edit.
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BCLC employees, lottery retailers and household members of both groups are not eligible entrants in this contest. For more details, see contest conditions.